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Premium Smart Door Locks, Architectural LED Lighting, and Home Automation.

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Frequently Asked Questions

Everything you need to know about upgrading your space with NEXO Light.

No, you will never be locked out. Our locks provide low-battery warnings via the mobile app and audio prompts weeks in advance. If the battery completely dies, you can use the hidden mechanical key provided, or plug a standard power bank into the emergency USB port on the outside of the door to temporarily power the lock and enter your PIN/fingerprint.

Security is our absolute priority. All NEXO locks are equipped with an Anti-Tesla Coil (Black Box) shield, making them completely immune to high-voltage electromagnetic shocks. Furthermore, all mobile app and Wi-Fi communications are secured with military-grade encryption to prevent digital hacking.

Yes! We have specific series designed for different door types. Our N-Series replaces your existing manual locks on standard wooden doors (35mm-120mm thick). For commercial spaces or cabins, our G-Series provides a 100% drill-free installation designed specifically for frameless glass doors (8mm-12mm).

Not at all. Our smart touch switches are 100% retrofit, meaning they fit directly into your existing modular wall boxes without breaking walls or changing internal wiring. Depending on the series, our switches utilize either built-in WiFi modules or an integrated Zigbee 3.0 Gateway inside the wall unit itself—saving you from purchasing separate clunky hubs.

If your WiFi drops, the physical tempered glass touch panels will continue to work perfectly like normal switches. In the event of a power cut, our switches are inverter-compatible and feature a built-in memory state, meaning they will automatically remember their last on/off position when the power returns.

If you want flush, recessed lighting (like standard COBs and Downlights), a false ceiling is required. However, if you have a bare concrete ceiling, you do not need to build a false ceiling just for lighting. You can explore our premium Surface Mounted Lights or Cylinder Lights which mount directly onto hard ceilings.

It depends on the room's purpose:
Warm White (3000K): Produces a cozy, yellowish glow. Perfect for living rooms, bedrooms, and relaxing spaces.
Neutral White (4000K): Mimics natural daylight. Ideal for kitchens, bathrooms, and modern offices.
Cool White (6000K): A bright, crisp light. Best for commercial spaces, showrooms, and task-heavy areas.

Yes! Our companion app features a highly secure Home Sharing function. The primary admin can invite family members, allowing everyone to securely control the locks, lights, and fans from their own personal smartphones. You can also easily revoke access at any time.

Yes, we provide end-to-end professional installation by our trained technicians to ensure a perfect fit without damaging your property. We also stand by our premium hardware with a strict 2-Year Replacement Warranty on locks and lighting, and a comprehensive 7-Year Warranty on our smart switch series.

Yes, we highly encourage it! You can visit our premium physical experience center. It allows you to touch, feel, and test our digital locks, architectural lighting, and home automation setups in person to see the quality firsthand.

Download Our Product Catalogues

Architects, interior designers, and homeowners can browse our complete range offline. Download our latest high-resolution PDF brochures below.

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LED Lights Brochure

Complete range of architectural lighting.

Smart Home Brochure

Premium digital door locks & switches.